Request Account Deletion
Last updated: September 6, 2026
You can request the deletion of your FunArena account and the personal data
associated with it at any time. The process is simple and handled by our support team.
How to Request Deletion
To delete your account and data, send an email to our support team:
Please include the following information in your email so we can locate your account:
- Your username (or the user ID shown in your FunArena profile)
- The email address bound to your account, if any
You may also send the request from within the app by contacting support
(Profile → Customer Service). We will confirm your identity before processing.
What Happens Next
- We verify the request within 72 hours.
- Once verified, your account is deactivated immediately and permanently deleted.
What Is Deleted
- Your account profile (username, nickname, avatar, bound email)
- Your device binding and guest identifiers
- Your FunCoins balance and reward progress
- Your game statistics, mission progress, and leaderboard entries
What Is Retained
Some records are kept in anonymized form for a limited period where required for
legal, accounting or anti-fraud purposes, including:
- Anonymized transaction logs (retained up to 12 months)
- Security and anti-fraud logs (retained up to 12 months)
These retained records no longer identify you personally. For full details,
see our Privacy Policy.
Important Notes
- Deleting your account is permanent and cannot be undone.
- Any remaining FunCoins are forfeited. FunCoins are virtual entertainment
tokens with no monetary value and cannot be withdrawn, transferred, or exchanged.
- You do not need to delete your account to stop using the app —
you may simply uninstall it.